Common Digital Marketing Problems in 2019
Changing markets and growing customer expectations proved to be challenging for most B2B businesses. Marketing teams face several problems, some of which can be solved by optimising their digital marketing workflows. Learn how to solve the most common digital marketing problems by having the right approach to your business website.
“The overwhelming majority of the 171 B2B marketing operations leaders surveyed described the changes in their markets or customers as either profound or significant.”2019 Marketing Operations Maturity Benchmarking Report, Sojourn Solutions
Sojourn Solutions’ report shed some light on the worrying marketing statistics of B2B companies. Some issues can directly translate to a poorly optimised business website.
Discover how lack of integrations and a wrong approach to your business website escalate the common digital marketing problems.
Outdated marketing technology
51% of all surveyed companies don’t have a process in place to help them identify the necessary marketing technology.
These statistics are in line with the trends Nerd Cow has observed. When tasked with business website audits, we often found that websites lack necessary marketing integrations.
The most notable one is the integration with customer relationship management system. Some SMEs don’t even use a CRM at all – and those who do, rarely make the most out of it. On top of basic integrations, CRMs offer access to their API (application programming interface) which allows developers to create bespoke website integrations for your business.
Neglecting marketing data management
Because of the above issues, businesses struggle with marketing data management. Not having the right technology in place creates several issues, with scalability being the biggest one.
The problems your business is facing might be manageable for now, especially for SMEs. As your business grows, the neglected data management process will become a huge added cost.
Custom CRM functionalities and website integrations can play a big part in optimising your data management workflows – especially if you do most of your business online.
At Nerd Cow, strategy and analysis is a standalone part of our website building process. Analytics are incredibly valuable for your business, no matter how big or small. Data-driven decisions are at the core of our website development process, both before and after the launch.
Collecting, managing and analysing marketing data properly is one of the most cost-effective ways to grow your business. It’s how we support your businesses with optimised websites, but you don’t have to take our word for it. In 2017, Econsultancy partnered with Google to create a report on how successful companies take advantage of data to optimise the customer experience.
“They [leading businesses] are 35% more likely to have a documented data and analytics strategy, and 28% more likely to believe that strategy principles are useful for decision making at all levels.”Stefan Tornquist, Econsultancy
Business websites don’t support marketers
Your business website is the marketing hub of your company. It belongs to your marketing team. In most cases, it doesn’t. There are multiple arguments against it but none of them make sense. And it always boils down to one thing – your website.
Whether your marketing team has to go through a gruelling process just to test a simple change on your website because of security concerns or a lack of training, that’s all on you and your web agency.
Giving your marketers access to your business website is vital to make the site profitable. It should be equipped with all the tools and security measures to allow the marketing team to do their thing. That includes copywriting and SEO guidelines, and any necessary training. If your current website doesn’t have any of it, you’re already losing money. And even if you feel it’s negligible for now, it will definitely change in the future.