Contact forms are one of the most versatile assets on your website. From customer services to lead generation and conversions, they enhance and automate the process of multiple activities and are one of the key parts of modern sites. Here's our selection of the best WordPress contact form plugins.
The impressive size of the WordPress plugin repository can make it overwhelming to choose the one that suits your needs.
Here’s why this list will not include some of the most popular contact form plugins
Contact Form 7 has over 5 million active installations. It’s free, has free add-ons and offers the basic functionality that would suit most users but is difficult to set up and has an unfriendly user interface.
Knowing websites are a crucial asset for businesses, we only picked the plugins that will streamline your workflow and add more value to your site.
Gravity Forms is our number one choice for contact forms on the websites we build. The plugin’s intuitive interface is paired with almost any functionality you could think of.
Do you need conditional logic, user-generated WordPress posts, file uploads, spam filter, responsiveness or the ability for visitors to resume filling a form they have started before? You name it and Gravity Forms has it.
Integrations are the icing on the cake. From MailChimp to PayPal Payments, Gravity Forms allows you to easily integrate with hundreds of third-party applications.
There is no real downside to the plugin. While it’s a premium plugin without a free version, but you absolutely get your money’s worth – and they offer a refund for up to 30 days after your purchase.
Ninja Forms has the appeal of both Contact Form 7 and Gravity Forms. It’s a freemium plugin so you don’t have to pay for it while offering a sleek drag-and-drop interface like Gravity Forms.
The free version allows you to create fairly complex forms, however, Ninja Forms provides most of the advanced functionalities of Gravity Forms in their add-ons.
The flexibility of Ninja Forms will be an advantage to many users but you have to carefully evaluate your requirements.
While starting out with the free version might seem like a perfect solution at first, if your requirements change with time, you might actually end up spending significantly more than you would for Gravity Forms.
Purchasing a subscription unlocks plenty of advanced features while remaining as intuitive as possible
Including contact forms on your website not only shortens the process for visitors looking to get in touch with you but also automates a number of tasks for your business.
Plugin integrations allow you to save conversations in CRM systems, customer service tools and many other applications.
We can’t stress the importance of contact forms enough. When used right, they fuel some of the best lead generation techniques.
We hope our selection of plugins will make your choice easier and you’ll be able to reap the benefits of professionally-looking contact forms that took only a few minutes to set up.
If you want to learn more about the best contact form practices we encourage you to read our article about collecting personal data.
Originally published Apr 11, 2019 10:17:13 AM, updated October 22 2020.