WordPress is often viewed negatively in certain circles, and not always without cause. With its prevalence in powering a third of the web, encountering a fair share of less reputable users is only to be expected.
It’s worth noting that most of the challenges you face with WordPress are not necessarily rooted in inherent shortcomings of the platform. This holds true across a spectrum of aspects, ranging from user-friendliness to website performance.
In this video, I go through a few important points:
➡️ Finding the drop-off points
➡️ Asking visitors for feedback
➡️ Analysing session recordings and heatmaps
➡️ Running experiments on your website
➡️ Taking advantage of various user tests
Plus, I share more insights in between those chapters.