Your privacy is critical to us. That’s why we constantly keep an eye out on how we handle your personal and non-personal data. We, too, don’t like businesses and websites which aren’t transparent in the data handling processes and procedures.
If you have questions about accessing or correcting your personal data please contact our team.
It is our policy to respect your privacy regarding any information we may collect while operating our websites.
Collection of personal and non-personal data
Since we run numerous ventures, the collected data may differ depending on which services you have interacted with. The amount of data is always limited to the following:
- First and last name
- Address (includes City, Postcode, Country and Province)
- E-mail address
- Phone number
We don’t store any more information than we absolutely need for on-going operations.
Occasionally, we might collect non-personal data for internal purpose only such as improving our products and services, tailoring experience to a particular visitor or creating performance reports. The collected non-personal data includes:
- Browser type
- Language preference
- Referring site
- Data & time
- Order information
Most of our data is stored in the cloud, which is encrypted and shielded from unwanted access.
Our partners must use the highest possible security measures to ensure maximum data protection for our visitors and customers. We regularly check with our third-party storage providers regarding their security policy and procedures.
We store data on the visitors to our websites and existing customers.
Where is the data stored?
Currently, the data can be stored with the following providers: Google, Amazon, LastPass, Facebook, HubSpot, WP Engine and on our local computers and other devices.
Is it secured?
All of our local computer hard drives are encrypted and use an encrypted connection to obtain personal data from third-party storage in the cloud. Additionally, third-parties use the best-in-class security measures to ensure the data is protected at all times.
How do third-parties handle data?
We carefully partner with businesses that truly understand the importance of data protection. Their commitment means on-going tweaks and changes in their policies. For this reason, we leave links to their most up-to-date GDPR policies below.
How long is the data stored for?
We hold on to our existing customers’ data for as long as they remain our active customers or while a contract is in power. Personal data is getting destroyed as soon as it becomes redundant or purposeless and if there is no intention to continue the relationship with us.
In case of website visitors, the data is held until a browsing session ends i.e. the visitor closes his browser. Individual browser settings might affect how long the data is stored. It’s at visitors discretion to adjust them to their needs.
Who has access to the data?
We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at our websites, and (ii) that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, our discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of ours, third parties or the public at large. If you are a registered user of our website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
We acknowledge that all individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to firstname.lastname@example.org. If requested to remove data, we will respond within a reasonable timeframe, not to exceed one week.
If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.
Why is the data stored?
We only store personal data which is necessary for the performance of a contract or a legal obligation e.g. in the UK we need to hold on to invoices and customers’ data for a minimum of 5 years after the end of a tax year.
We use the stored data for the following purposes:
- Handling payments
- Managing contacts and sending messages
- Content performance
- Interaction with live chat platforms
- Registration and authentication
Withdrawing a consent
You can withdraw a consent to store your personal data by e-mail us at email@example.com